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A new knowledge base article has been published on our support portal.


In this business scenario, the customer’s business requirement was that they have a ribbon button that ‘validates’ an account. However the Validation ribbon button should only be shown if the account has at least 3 contacts connected to it, and they want it to respond the changes the user makes in the Contacts SubGrid in the form.

North52 BPA Solution

The North52 BPA solution works like this:

  • A Formula is set up that triggers on the refresh of the Contacts SubGrid
    • This formula will refresh the ribbon by using the RibbonRefresh() function
  • A second Formula will be added to the Ribbon button that will determine if the button should be shown or hidden
    • This formula will return true or false based on the count of Contacts on the Account

View this article in full on our support portal