Feb 19, 2013 | Business Rule Example
A new knowledge base article has been published on our support portal.Scenario Overview In this business scenario the requirement is to determine all the ‘Sales Team’ members of an Opportunity (i.e. an Access Team, new security feature in CRM 2013)...
Feb 6, 2013 | Business Rule Example
A new knowledge base article has been published on our support portal.Scenario Overview In this business scenario when a user converts an Email to a Case you need to ensure that the description field (Body) from the Email is copied across without formatting to the...
