Aug 27, 2013 | Business Rule Example
A new knowledge base article has been published on our support portal.Scenario OverviewThis business scenario requires us to build a set of dependent pick-lists between the option sets below. We need it so if the continent ‘Europe’ is selected then all the...
Aug 14, 2013 | Business Rule Example
A new knowledge base article has been published on our support portal.Scenario Overview This business requirement needs us to provide a way to take a set of Invoices & associated line items and clone them on a monthly basis. The requirement was around a recurring...
Aug 1, 2013 | Business Rule Example
A new knowledge base article has been published on our support portal.Scenario OverviewIn this scenario the business requirement is that whenever a Phone Call record is created in the system we need to look at who (Account Contact) is being called & take the text...