North52 Decision Suite Editions
Business Process Activities
Professional
Up to 50 Active Users- Up to 25 Business Rules*
- 500+ Functions**
- Licensed for all Dev/Test/Prod
- 5 Annual Support Tickets (email response only)
- Free Online Training Courses
- Standard SLA & Support
- Quick Apps Add-ons included
- Portal Add-on Available***
- Data Packager Add-on Available***
- Great for when you need to implement complex business logic for up to 50 users with limited support
Enterprise
+50 Active Users- Unlimited Business Rules*
- 500+ Functions
- Licensed for all Dev/Test/Prod
- 10 Annual Support Tickets (Email + Phone/Screen Share)
- Free Online Training Courses
- Standard SLA & Support
- Quick Apps Add-ons included
- Portal Add-on Available***
- Data Packager Add-on Available***
- Ideal for the most complex business scenarios and where additional guidance is needed
Ultimate
+50 Active Users- Unlimited Business Rules*
- 500+ Functions
- Licensed for all Dev/Test/Prod
- Custom Support Ticket Allocation (Email + Phone/Screen Share)
- Free Online Training Courses
- Custom SLA & Support
- Quick Apps Add-ons included
- Portal Add-on Available***
- Data Packager Add-on Available***
- Perfect for projects where customized support, escrow & legal agreements are required
* One Business Rule is either one Formula or one Schedule.
** Excludes multi-sheet Decision Table and Advanced xCache functions.
*** BPA for Dynamics Portals and Data Packager Add-ons incur additional North52 license fees.
**** Microsoft CRM Silver or Gold partners automatically pre-qualify to sign up as a North52 partner. Further details can be found on our partner page.
Frequently Asked Questions for BPA
How does your licensing for BPA work?
We license on a per production instance & this then covers you (i.e. no charge) for all your related DEV, Test, UAT, etc. Dynamics365 / CRM organizations.
Do I need to pay extra for my DEV, Test, UAT systems?
Is annual software maintenance included in the subscription license?
What is your Policy on product backwards compatibility?
Do you have a service level agreement document?
If I take one of the subscription options what happens at the end of the year?
Prior to the anniversary date we send an Invoice to the company/partner for the next year’s subscription which needs to paid on or before the subscription end date and new license keys are issued. If you fail to renew on time all your formulas and schedules will continue to work as normal during a grace period, however Formulas, Schedules or xCache records cannot be modified or created. You are still liable for any subscription fees while North52 software is installed on your system.
Do all support requests count against included support tickets?
- License key requests
- Queries which can be answered simply by referring to a knowledge base article
- Responses which can be answered very quickly (less than 5 minutes effort) – for example a mistake with formula syntax or typo
Can I purchase additional support tickets?
What happens if I go over the Active User threshold?
Is software escrow available with your product?
TestShield
Enterprise
Advanced Testing for Dynamics 365- Unlimited TestShield tests
- Scheduled Tests (using TestShield Test Runner or Azure DevOps Pipelines)
- Test Results are available in Dynamics 365 and Azure DevOps
- 500+ Functions
- 10 Annual Support Tickets
- Free Online Training Courses
- Standard SLA & Support
- This edition is ideal for most projects where automated testing is a priority
Ultimate
Advanced Testing for Dynamics 365- Unlimited TestShield Tests
- Scheduled Tests (using TestShield Test Runner or Azure DevOps Pipelines)
- Test Results are available in Dynamics 365 and Azure DevOps
- 500+ Functions
- Custom Support Ticket Allocation
- Free Online Training Courses
- Custom SLA & Support
- For projects where customized support, escrow & legal agreements are required
Frequently Asked Questions for TestShield
How does your licensing for TestShield work?
We license on a per production instance & this then covers you (i.e. no charge) for all your related DEV, Test, UAT, etc. Dynamics365 / CRM organizations.
Do I need to pay extra for my DEV, Test, UAT systems?
No each paid production instance covers you for all your related DEV, Test & UAT systems.
Is annual software maintenance included in the subscription license?
What is your Policy on product backwards compatibility?
Do you have a service level agreement document?
If I take one of the subscription options what happens at the end of the year?
Do all support requests count against included support tickets?
- License key requests
- Queries which can be answered simply by referring to a knowledge base article
- Responses which can be answered very quickly (less than 5 minutes effort) – for example a mistake with formula syntax or typo