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A new knowledge base article has been published on our support portal.

Scenario Overview

In this scenario we have a custom field on the Account form called ‘Oldest Contact’ which needs to be populated. The business rules states it should be populated with the oldest contact by Age linked to the Company. 

The business rule should be set-up so each time the  birthday datetime field changes on the contact record the calculation should run & set the field on the Parent Account record.

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