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A new knowledge base article has been published on our support portal.

Scenario Overview

In this business scenario we need to generate an Outlook appointment (.ics) file as an attachment on an email when ever the ‘Subject’ field of the the email contains the word ‘Doctor’ & the regarding field is set to a record of type ‘new_doctorvisit’.

The screenshot below shows the generated DoctorVisit.ics file attachment.

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